Malaysia AI Solutions

We build AI that runs your business.

Diagnosis, build-out, team training. One team in Penang, serving all of Malaysia.

The system

This is what running on AI looks like.

System view · illustrative, not live
Pulselab · Service AISystem view · illustrative24/7 online
Avg response
11m2m
Resolved by AI
78%
Channels
3
Uptime
24/7
S
Siti
order status
2m1
A
Ah Meng
price enquiry
5m
R
Rina
booking slot
8m
D
David
refund #8842
12m
Hi, my order 8842 sent already ah?
AIYes — #8842 shipped today. Tracking SPXMY0428…, arriving Fri.
auto-replied · 2s
AI is handling this conversation…
Pulselab · Demand ForecastSystem view · illustrativenightly
SKU
Refill Pack 500ml
Stock on hand
1,240 units
Lead time
5 days
Safety stock
800 units
01k2k3kJul 1Jul 10Jul 20Jul 30safety 800todayReorder now
Reorder 3,000 units by 12 Jul · confidence 92%
Pulselab · Auto-SchedulingSystem view · illustrativere-solved
Optimising for: Peak season
Utilisation 7189%Jobs 34Conflicts 0
Line A
Batch 214auto
Batch 219auto
Batch 221auto
Line B
Rush · 8842auto
Batch 218auto
Packing
Pack 214auto
Pack 219auto
QC
QC sweepauto
Pulselab · Vision QCSystem view · illustrativeREC
CAM 02 · RECPASS 0.98PASS 0.97DEFECT 0.91 · crackPASS 0.99
Inspected
4,120
Pass
4,061
Fail
59
Defect rate
1.4%
Throughput
220/min
Pulselab · Report · scheduled 07:00 dailySystem view · illustrativesent

Daily Operations Report

Thu 3 Jul
auto-generated
Orders
312
Revenue
RM 48,200
Avg response
2min
AI-resolved
78%
Orders · last 7 days
  • Orders up 6% vs yesterday
  • No stock-outs
  • 1 refund handled by AI
Sent 07:00 · WhatsApp + Email · 4 recipients

AI Customer Service Console · 1 / 5

Training
Pulselab Academy
Session in progress
Using AI in your operation
+ your team
66%

We train your team to actually use AI.

Not a webinar they forget by Friday. Hands-on training built around the systems you actually run, so your team keeps using it long after the session ends.

Three tracks
For leaders
Read the map, spend right
For teams
Daily tools, daily wins
Built per company
Your workflows, your data
What you get
HRD Corp claimable
Reclaim the cost through your levy
Tailor-made for you
Shaped to your team, company and goals
We're always here
Reach us anytime — long-term support

Pulselab Academy

Ask about training

How we build

Five steps, from first look to a system that runs.

The same path whether it's one WhatsApp automation or a plant-wide build. Each step turns a worry into something you can hold. Follow the red thread down.

01
Diagnose

We look at your business first.

Where would AI even help my business?

You getA clear map of where AI saves you time and money.
02
Plan

We price it before you commit.

I can't tell what's actually worth paying for.

You getA build plan with real costs, agreed up front.
03
Build

We ship something that works.

Vendors show slides. Nothing ever ships.

You getA working system, live in your business.
04
Improve

We keep it running well.

It'll break the moment they walk away.

You getA monthly check-up that keeps it sharp.
05
Train

We hand it over to your team.

My team won't actually use it.

You getYour own team trained to run it without us.
How you engage

You see it running before you pay.

No slides. No risk. You watch your own system work first.

Free demoReal & working
Book your free demo
You payOnly after it runs

Who it fits

Big or small — there's a solution for you.

Whether you run a plant with a thousand staff or a shop with one, Pulselab builds AI that fits your scale. We go deepest with enterprise and industrial operations — and we make it easy for SMEs to start.

A simple set-up: WhatsApp messages feed one AI agent that sends auto-replies and a daily report.

SME · Small business

Start small. Start simple.

The fastest wins first: the everyday work that quietly eats your team's hours.

  • WhatsApp replies that never sleep
  • Auto reports and order flows
  • Friendly starter pricing, pilot first
Pilot before you commitThe SME starter path
A dense set-up: a central AI core wired into ERP, MES, SCADA, forecasting, scheduling and vision QC.

Enterprise · Industrial

Wire AI into the plant itself.

Where AI stops being a chatbot and starts running production.

  • Demand forecasting & auto-scheduling
  • Vision QC & predictive maintenance
  • Integrates with ERP / MES / SCADA
Architecture-led deliveryTalk architecture

Why Pulselab · Penang · nationwide · since 2019

Three years putting AI into real businesses.

The background

Marketing-agency roots with real software-engineering depth. We know how a business makes money and how a system gets built — business first, technology second.

The difference

We genuinely understand your business logic and pain points — not just another tech vendor. And the team itself is made of serious AI builders. Deep on business, hard on engineering — the combination most vendors can't offer.

Building since 2019

FAQ

The questions we get most.

You asked
What does it typically cost?
Basic automations start from RM 5,000, scaling with project scope. We quote for free, with no long-term contract.
You asked
How long until it's actually live?
Simple automations in days, pilots in weeks; larger builds take longer — and we tell you the timeline upfront.
You asked
We have no technical background at all.
You don't need one. We start from your business and train your team until they can run it independently.

Free · 30 minutes · no pitch

Thirty minutes. No pitch.

We map where AI pays off — and tell you honestly whether it's even the right fit for your business.

Leave your details — we'll contact you

Reply within 1 business day · details used for contact only, PDPA compliant

Your business data is used for your project only — handled under PDPA, never used to train public models. See our Privacy Policy.